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OpEx & CI Articles, Blogs, Books, Discussions, and Other Resources


Training Resources -- Operational Excellence & Continuous Improvement Concepts





OpEx training resources:

Operations Excellence Foundations
Operational Excellence Foundations

          Presented by: Richard Chua - via LinkedIn Learning

Understand and apply operational excellence to improve your organization's processes, products, and services for sustained competitive advantage. Dr. Richard Chua, consultant, professor and certified Lean Six Sigma Master Black Belt trainer, explains the fundamentals of operational excellence-from key concepts and tools to methodologies and implementation best practices. He explains lean principles and shows how to eliminate variation, operationalize the voice of the customer (VOC), error proof, and build in quality at the source. He covers methodologies such as Lean Six Sigma (DMAIC), Kaizen, Design for Six Sigma (DMADV), and value stream management (VSM), and shows how to choose the right one for your application. He concludes by sharing implementation best practices to drive the right mindset, behaviors, and results for sustaining operational excellence.



Lean training resources:

Lean Foundations
Lean Foundations

          Presented by: Steven Brown - via LinkedIn Learning

Learn about lean: an operations management approach that means creating more value for customers with fewer resources. A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a value creation process that has zero waste.

Lean concepts have been successfully applied to every aspect of doing business. In this course, learn the principles of lean and how they are used in processes, production, and services. Instructor Steven Brown also explains how lean thinking impacts the organization, from the overall business culture to day-to-day work activities.

Lean with Kanban
Stay Lean with Kanban

          Presented by: Doug Rose - via LinkedIn Learning

In many ways Kanban is counterintuitive. The system relies on basic rules and practices, but these rules can help you start a large-scale organizational change. The kanban board is a simple diagram that shows the team's workflow. But it can help build cross-functional self-organized teams, encourage better collaboration, and increase your team's productivity. That's why most enterprise agile teams use kanban boards to visualize their work. Kanban is also a key way to introduce lean principles in your organization. Lean can help your teams better prioritize their work and continuously improve by removing the waste or "muda" from your process. In this course, explore essential lean principles and discover how to use a kanban board to help your team prioritize more effectively. Learn about starting enterprise lean, setting up a board, optimizing your flow, and more.



Six Sigma training resources:

Six Sigma Foundations
Lean Six Sigma Foundations

          Presented by: Steven Brown - via LinkedIn Learning

Lean Six Sigma combines the principles of lean enterprise and lean manufacturing with Six Sigma to improve performance and systematically remove waste. Supply chain expert and professor Steven Brown explains the basics of using Lean Six Sigma as a structure for your improvement efforts.

Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.

Six Sigma Green Belt
Six Sigma: Green Belt

          Presented by: Richard Chua - via LinkedIn Learning

Six Sigma is a customer-focused, data-driven methodology that is widely used to analyze and improve the performance of processes, products, and services. In this course, get the training you need to become a Six Sigma Green Belt. Green Belts participate in—or lead—Six Sigma projects on a part-time basis under the guidance of a Black Belt. Operational excellence expert, master Black Belt trainer, and professor Dr. Richard Chua explains how to use Six Sigma and its process, quality, and statistical tools as he prepares you to become a Six Sigma Green Belt.